IDFX Pty Ltd is strongly committed to protecting your privacy. Whether you're interacting with our online content, products or services, our goal is to provide you with a safe and secure environment that you can both trust, and rely on.
Collection of Information
There are two types of information that we collect; Anonymous, and personal.
Personal information is collected primarily as a means of verifying who you are. Much of the information that we have on offer is restricted to access by our client members. As such, you will need to complete a member registration form and have your identity verified before access will be granted. During the registration process, the data that you provide is only intended to verify your identification. Please read the "Disclosure" section that is following. Your IP address will also be recorded with your registration and may be used for statistical purposes at a future date.
Client Participation Programme (CPP)
Clients wishing to participate in our referal programme (known from here-on as "CPP") will need to supply us with information, some of which will be publicly accessible. Participation status and the details being made available may be altered through the membership area by a client representative at any time. Once removed from the CPP, all CPP details will be removed permanently from our database. This will not effect the member status although a member can choose to permanently delete their account at anytime as well.
Your email address
The email address you provide during the member registration process is used to send verification of changes to your membership. It will also be used to send you your password should you forget or have it reset. It will not be on-sold, exchanged, made available publicly or otherwise to any third party person, company or vendor. It will not be visible outside of our database, or be accessible to anyone other than a person with your login details (username and password) and the administrative staff at IDFX Pty Ltd.
Your user name
For security purposes, your unique user name that you create during the member registration process will remain hidden. It will only be used to identify you during the login process and with some feedback forms within the member area.
The IDFX Pty Ltd site keeps track of how many visitors look at our pages, the frequency of visits, where they move within the site, and how long they spend looking at data. This anonymous information allows us to improve the site to ensure a more satisfying experience can be enjoyed by all.
We may at times need to disclose your personal information. We may be required by law to disclose information, or in some cases require giving your details to thrid parties to provide the service you have requested. For example, if you purchase a product from us online, we may seek to have that item shipped direct from the vendor. We may provide billing or shipping information in that case. Your details will only be disclosed if it is neccessary to fulfil the purpose for which you provided your personal details. Other than that which is stated above, we will not disclose your personal details such as name, phone number or email, to any person or organisation outside of IDFX Pty Ltd, unless you have expressly authorised us to do so. An example of that would be by being involved in the CPP.
Sale of Personal Information
Under no circumstance will IDFX Pty Ltd sell or receive payment for disclosure of your personal information.
IDFX Pty Ltd is dedicated to keeping our client data secure. As new methods of securing media becomes available, we will endeavour to keep our storage sites updated with suitable security measures. Ultimately, you are responsible for maintaining the secrecy of your password and access to your personal details through your membership account.
Changes and Corrections
In the case where IDFX Pty Ltd holds your personal information, we will endeavour to make that data accessible to you in such a way that you can keep your current information accurate, complete and up to date.
If you have any compaints relating to online privacy issues, please feel free to contact us directly so that we may better assist you personally.